Shipping Policy

Last updated: [24/07/2026]

This Shipping Policy explains how Signaturecardstcg processes and delivers orders placed through www.signaturecardstcg.co.uk.

Delivery Area

We currently deliver to addresses within the United Kingdom only.

We do not currently offer international shipping.

Delivery Times

Our standard estimated delivery time is 3–5 working days after your order has been dispatched.

Working days are Monday to Friday, excluding UK bank holidays.

Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, severe weather, public holidays and periods of high demand.

Order Processing

Orders are normally processed within one to two working days.

Orders placed on weekends or UK bank holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email. Where available, this email will include tracking information.

Delivery Charges

We offer both free and paid delivery options.

• Free delivery: Available on orders over £30.

• Standard delivery: £2.99 for orders below the free-delivery threshold.

• Other delivery options: Any additional charges and estimated delivery times will be displayed at checkout.

The delivery charge applicable to your order will be clearly shown before you complete your purchase.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Please contact us as soon as possible if you notice an error in your delivery details. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information supplied by the customer.

Delayed Orders

If your order has not arrived within the estimated delivery period, please check any tracking information provided and contact us at yusufxi@yahoo.com.

We will contact the delivery provider and take reasonable steps to locate your order.

Lost or Damaged Orders

Please contact us promptly if your order arrives damaged, appears to be incomplete or has not arrived.

Include the following information when contacting us:

• Your name

• Your order number

• A description of the issue

• Photographs of any damaged item or packaging, where applicable

We will review the matter and arrange an appropriate replacement, refund or other resolution where required.

Missed Deliveries

If no one is available to receive the delivery, the courier may leave the parcel in a safe place, deliver it to a neighbour or provide instructions for rearranging delivery or collection.

Customers are responsible for following any instructions provided by the courier.

Separate Deliveries

Orders containing multiple items may occasionally be delivered in separate parcels. You will not be charged additional delivery fees unless this was clearly stated at checkout.

Contact Us

For questions about shipping or an existing order, contact us at:

yusufxi@yahoo.com